Accessibility Statement
This website is run by Camden Council’s Culture Service and we want as many people as possible to be able to use this website.
For example, that means you should be able to:
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible is this website?
We know some parts of this website aren’t fully accessible:
some older PDF documents aren’t fully accessible to screen reader software
some PDF documents do not have titles that describe the topic or purpose of the page
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email culture@camden.gov.uk or report any accessibility problems and a member of our team will consider your request and get back to you.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, report any accessibility problems and a member of our web team will consider your request and get back to you in three working days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Find out how to contact us.
People who use British Sign Language can contact Camden Council using SignVideo Web Access, an online interpreting service.
You can also contact us through TexMee – this is like texting/SMS. You can use this service via its website or app.
Technical information about this website’s accessibility
Camden Council’s Culture Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliance listed below.
Non accessible content
The content listed below is non-accessible for the following reasons:
Non compliance with the accessibility regulations
Some of our older PDFs don’t meet accessibility standards.
What we’re doing to improve accessibility
We are continually working to make improvements to this website and plan to work with residents and external agencies for testing in the future.
Preparation of this accessibility statement
This statement was prepared on 17/11/2023. It was last reviewed on 17/11/2023.
Making the website accessible
I am blind
If you are blind, we highly recommend navigating our website using a screen reader for full accessibility and easier navigation.
I am Deaf or Hard of Hearing
People who use British Sign Language (BSL) can contact Camden Council using SignVideo BSL Live, a specialist interpreting service. The service is available 24 hours a day, seven days a week and is free to use.
To download the app to your phone, search your app store for SignVideo.
Requirements for using SignVideo on a computer
PC or Mac with a webcam
Browsers: Edge, Chrome, Firefox, or Safari
Bandwidth:
Min 512kbps, max 1.5 mbps
Recommended 1 mbps upload for HD Video